Frequently Asked Questions
Answers to the most common questions about how Datassay Insights works, what it does and does not do, and how your data is handled.
What exactly does Datassay Insights do?
Datassay Insights is an AI-assisted analysis platform built for early-stage cryptocurrency investors. It processes on-chain and market data to surface patterns, structure research, and help you organise your due diligence process. It is a research and analysis tool, not a trading platform or a source of financial advice.
Is Datassay Insights a signal service or trading bot?
No. Datassay Insights does not place trades, generate buy/sell signals, or manage funds on your behalf. It provides analytical output intended to support your own research and decision-making process.
Do I need technical or trading experience to use it?
The platform is designed to be usable by people with varying levels of experience. Some familiarity with basic crypto market concepts is helpful for interpreting results, but no coding or data science background is required.
What data sources does the analysis rely on?
Datassay Insights draws on publicly available market and on-chain data. The exact scope and depth of data used can vary depending on the asset and the type of analysis being run.
How accurate are the results?
No analytical model can guarantee accuracy, and cryptocurrency markets are inherently volatile and unpredictable. Datassay Insights is built to support structured thinking and reduce manual research time, not to provide certainty about future outcomes.
Is this financial advice?
No. Nothing produced by Datassay Insights constitutes financial, investment, legal, or tax advice. All output should be treated as informational and used alongside your own independent judgment and, where appropriate, consultation with a qualified professional.
How is my personal and account data protected?
We apply data protection practices designed to keep account and usage information secure, and we do not sell personal data to third parties. Full details are available in our Privacy Policy.
Which cryptocurrencies can I analyse?
Coverage depends on available data and is subject to change over time. Earlier-stage and lower-liquidity assets may have more limited data availability than established, widely-traded tokens.
Can I use Datassay Insights on mobile devices?
The platform is built to work across modern desktop and mobile browsers, so you can review analysis and research notes from different devices.
Is there a free trial or demo available?
Availability of trial access or demonstrations can vary. Please check the current options on our pricing or contact page, or reach out to us directly for the most up-to-date information.
Can I cancel or change my plan later?
Plan and billing details, including how to make changes, are outlined in your account settings and in our Terms of Service. If you have a specific question about your account, our support team can help.
How do I get in touch if my question isn't answered here?
You can reach our team through the contact page. We aim to respond to general enquiries as promptly as possible.